Included on every plan
If your site breaks on a Saturday night, we fix it on a Saturday night
If your site is down or broken, we fix it - evenings and weekends included. Message us on WhatsApp or email and a real person replies.
Simple on your side. Handled on ours.
Message us on WhatsApp
Send a message or a screenshot to the WhatsApp number we give you at launch. Email works too. No portal, no ticket number, no hold music.
Breakages jump the queue
If the site is down, a form has stopped sending enquiries or a page is broken, we treat it as urgent, including evenings and weekends.
We fix it and explain
Once it is sorted we tell you what went wrong and what we changed, in plain English, so you are never left guessing.
Everything else, same working day
Questions, advice and small change requests are usually answered the same working day, by the person who knows your site.
Why it matters
- Your busiest hours are covered
- Burst pipes, lock-outs and dead boilers do not keep office hours. If your site breaks when the emergency calls come in, waiting until Monday costs you jobs.
- One person who knows your site
- You are not explaining your business to a new support agent each time. The person who built it is the person who fixes it.
- No call-out charge for breakages
- Fixing a broken or offline site is included in your plan. You will not get a surprise invoice for an out-of-hours repair.
Most useful for
Not on this list? It works the same for any business. Tell us what you do.
£299to set up
£99a month
3working days to launch
You approve it before anything goes live.
Designed from scratch, every word written for you, hosting and Google setup included. Or pay £1,795 once and £49 a month with no minimum term.
Out-of-hours and emergency support: questions
What counts as an emergency?
How do I contact you if my site goes down?
Is out-of-hours support extra?
How quickly do you reply to normal questions?
Also included
Uptime monitoring
Your site is checked around the clock against a 99.9% uptime target. If it wobbles, we hear about it before your customers do.
Every planAutomatic daily backups
Your whole site is backed up every day and kept off-site. If something breaks, we roll it back to any recent day.
Every planMonthly changes done for you
New prices, new photos, a new service: send a WhatsApp and we update your site for you. Changes are included every month.
Every planEasy website editor
A simple dashboard to write blog posts, swap photos, edit text and add services yourself. Nothing technical to learn - or leave it all to us.
Every planPhoto and media library
Upload job photos straight from your phone. They are compressed automatically and served fast, so your site stays quick on mobile data.
Every planYour own secure database
Every enquiry, booking and review is stored safely in your own database behind the site - exportable any time and handled with GDPR in mind.
Let’s get your phone ringing.
£299 setup, then £99 a month. Live in 3 working days. Tell us what your business does - we reply the same working day.