Glossary
Also called: business email, custom email, professional email, Google Workspace, Microsoft 365.
Domain email, often called business email, uses your website address after the @. It is usually provided through a service such as Google Workspace or Microsoft 365, and connected to your domain through DNS settings.
You can still read it in the Gmail or Outlook app on your phone. The difference is the address customers see, and that you control the accounts if staff come and go.
Setting it up properly includes records called SPF, DKIM and DMARC, which prove your emails are genuinely from you. Without them, your quotes are more likely to land in spam.
A quote from info@smithplumbing.co.uk looks more established than one from smithplumbing1976@hotmail.com, and some customers and commercial clients take it more seriously. Properly configured domain email also helps your messages reach the inbox rather than the junk folder.
Example. A builder switches from a Hotmail address to jo@hartbuild.co.uk. Invoices and quotes now match the name on the van and the website.
Domain name · DNS (domain name system) · Domain registrar · Brand guidelines
What to do if your web designer or developer has vanished or stopped replying: recover your domain, hosting, email and content, take over the site from the old developer and avoid it happening again.
Read →Why a Gmail or Hotmail address costs a small business trust, the options for a business email address on your own domain, and how the costs work.
Read →How UK small businesses can use email marketing legally and usefully: the PECR rules, building a list honestly, what to send, how often, and how to tell if it works.
Read →£299to set up
£99a month
3working days to launch
You approve it before anything goes live.
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