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Add to any plan

One login where customers see every quote, invoice and job update

Customers log in to one place to see their quotes, invoices, job progress, documents and photos, instead of digging through old emails.

How it works

Simple on your side. Handled on ours.

  1. Each customer gets a secure login

    When you take on a job, the customer is invited by email to set up a login. They only ever see their own jobs, quotes and files, never anyone else’s.

  2. Quotes and invoices in one list

    Quotes and invoices sent through your site appear in the portal automatically, with their status, so customers can see what is accepted, due or paid.

  3. You post job updates

    Mark a stage done, add a short note or upload photos from your phone. The customer sees the update next time they log in and gets an email to say something has changed.

  4. Documents stay in one place

    Drawings, certificates, warranties and guarantees are stored against the job, so the customer can find them months or years later without asking you.

Why it matters

Fewer chasing messages
Customers can check where things are up to themselves, so you spend less time answering "any news?" calls while you are trying to get the work done.
Paperwork is easy to find
Gas safety certificates, electrical test results and product guarantees are all kept against the job, which helps the customer and saves you digging them out again.
Bigger jobs feel better run
On a kitchen or extension costing thousands, a clear record of quotes, stages and photos reassures customers they chose an organised firm.

Most useful for

Not on this list? It works the same for any business. Tell us what you do.

£299to set up

£99a month

3working days to launch

You approve it before anything goes live.

Designed from scratch, every word written for you, hosting and Google setup included. Or pay £1,795 once and £49 a month with no minimum term.

Questions

Customer portal: questions

How is this different from customer accounts?
Customer accounts are for regular appointments: seeing bookings and rebooking the usual service. The customer portal is for jobs and projects: quotes, invoices, progress updates, documents and photos. Some businesses have both.
Which plan includes the customer portal?
Any plan. The customer portal can be added to Monthly or Own It, priced on your call, and comes as standard on Pro. We tell you the price before any work starts.
Are customer files kept secure?
Yes. Files are stored privately and only shown to the logged-in customer they belong to and to you. Logins are secure and your database is encrypted and backed up daily.
Do customers get told when something changes?
Yes, by email. When you post an update, add a document or send a new invoice, the customer gets an email with a link to log in and see it.

Let’s get your phone ringing.

£299 setup, then £99 a month. Live in 3 working days. Tell us what your business does - we reply the same working day.

From £99 a monthBuilt from scratch · live in 3 working daysBook a call