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One friendly reminder for customers who started but did not finish

If someone starts your quote form, gives their email and agrees to a reminder but does not finish, they get one friendly email inviting them back.

How it works

Simple on your side. Handled on ours.

  1. Consent is asked for clearly

    On longer forms, such as a quote request or our quote calculator, customers are asked for their email early on, with an unticked box to agree to one reminder if they do not finish.

  2. Progress is saved

    If they have agreed and then leave the form, their answers so far are saved securely so they do not have to start again.

  3. One reminder is sent

    After a set time, usually a few hours or the next day, they get one friendly email in your name with a link that takes them straight back to finish.

  4. Data is not kept longer than needed

    If they finish, it becomes a normal enquiry. If they do not, the partial answers are deleted after a short period, and nobody who did not consent is ever emailed.

Why it matters

Recover enquiries you would lose
People who start a quote form were interested. A single reminder brings some of them back to finish, where you would otherwise never have known they existed.
Respectful by design
One email, only with consent, and easy to ignore. It feels helpful to the customer rather than pushy, which protects your reputation.
On the right side of the rules
Clear consent, a single message and prompt deletion are built to follow UK GDPR and the rules on marketing emails, so you are not left exposed.

Most useful for

Not on this list? It works the same for any business. Tell us what you do.

£299to set up

£99a month

3working days to launch

You approve it before anything goes live.

Designed from scratch, every word written for you, hosting and Google setup included. Or pay £1,795 once and £49 a month with no minimum term.

Questions

Abandoned enquiry recovery: questions

Is it legal to email someone who did not finish a form?
Only with their consent, which is why we ask for it clearly with an unticked box before any reminder is sent. People who do not agree are never emailed, and their partial answers are deleted after a short period.
How many reminder emails do customers get?
One. If they come back and finish, great; if not, we do not send any more. We would rather lose a lead than annoy someone who has decided not to go ahead.
Does it work on every form on my site?
It is designed for longer forms, such as quote requests and our instant quote calculator, where people are most likely to be interrupted. Short contact forms are quick enough that it is rarely needed.
Which plans can have abandoned enquiry recovery?
Any plan. Abandoned enquiry recovery can be added to Monthly, Own It or Pro, priced on your call, and comes as standard on Pro.

Let’s get your phone ringing.

£299 setup, then £99 a month. Live in 3 working days. Tell us what your business does - we reply the same working day.

From £99 a monthBuilt from scratch · live in 3 working daysBook a call